The security of your personal information is our highest priority at tkbk. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.
Tkbk is a trusted and secure online gaming platform for players in Bangladesh. We believe that every user's personal data belongs to them — and protecting that data is our ethical responsibility. This Privacy Policy clearly explains what information we collect, why we collect it, how we use it, and what rights you have over your data.
Tkbk's Privacy Policy is built in accordance with international data protection standards. We never sell your information to third parties or use it for any unauthorized purpose. Our goal is for you to enjoy gaming on tkbk with complete confidence.
Tkbk only collects information that is necessary to provide you with the best possible service. Data is collected from three main sources: information you provide directly, data collected automatically, and information received from third parties.
| Data Type | Example | Source |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | You directly |
| Contact Information | Email address, mobile number | You directly |
| Financial Information | Transaction history, payment method type | Automatic |
| Technical Data | IP address, browser, and device information | Automatic |
| Gaming Data | Game history, betting patterns, session data | Automatic |
| Preference Data | Language Selection, Notification Settings | You directly |
We never store your full payment card number or bank password. Sensitive financial data is deleted from our servers once the payment transaction is complete.
Tkbk uses collected data exclusively for the purposes listed below. No data is used outside of these purposes, and your consent is obtained before processing your information for any other reason.
Tkbk uses industry-leading security technology to protect your data. Our security framework is multi-layered and continuously updated.
Tkbk uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies:
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit certain site functionality.
Tkbk does not retain your data longer than necessary. Separate retention periods are defined for different types of information:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction & Financial Records | Up to 7 years for legal requirements |
| Gaming History | For the duration of active account + 2 years |
| Support Contact | Up to 3 years after last contact |
| Log & Technical Data | Up to 12 months |
| Marketing Consent Records | Up to 3 years after consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized. Legal obligations may require extended retention.
Tkbk strives to give you maximum control over your personal information. You have the following rights:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
In certain cases, you may restrict how your data is processed.
You can receive and transfer your data in a standard, portable format.
You may object to the processing of your data for specific purposes.
The tkbk platform may integrate certain third-party services — such as payment gateways or game providers. These services have their own privacy policies, for which tkbk is not responsible.
Tkbk may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or via an in-platform notification.
Tkbk is committed to protecting your data not just in words, but in practice. See the features below.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No one can intercept your data in transit.
Documents submitted for identity verification are stored under strict security. Copies are deleted once verification is complete.
Full payment details are not stored on our servers. Mobile Banking and e-wallet transactions are processed using tokenization.
Tkbk will never sell or rent your personal information under any circumstances. Your data is used solely to improve the services we provide to you.
Update your marketing preferences, download your data, or delete your account at any time from your account settings.
Our security measures are regularly audited by independent third parties, which reflects our commitment to transparency.