Responsible Gaming

At tkbk Responsible Gaming —
Keep the fun, keep the control

When gaming starts to cross the line from entertainment into a problem, tkbk is committed to being there for you. We believe that fun gaming is, by definition, safe and responsible gaming.

Set Deposit Limit Session Time Controls Self-Exclusion Feature Reality Check 24/7 Support
🛡️
18+
Age Limit Is Mandatory
24/7
Support Team Active
6
Protection Tools Available
Free
All Support Services
Our Philosophy

Let gaming be Source of enjoyment, not pressure

At tkbk, we entertain millions of players every day. But our goal goes beyond just offering games — we want every player to enjoy themselves fully within their own budget and time limits. Responsible gaming is not a slogan for us; it is a core part of how we do business.

Research shows that most people treat gaming purely as entertainment, taking regular breaks and sticking to their limits. In some cases, however, gaming can develop into an addiction — causing personal, family, and financial harm before the signs are even recognised. tkbk wants you to always stay one step ahead.

We believe the foundation of responsible gaming is awareness. If you know when to stop, how much is reasonable to spend, and that gaming is purely for entertainment — you are a responsible player. tkbk is fully committed to building that awareness and providing the tools you need.

Keep in Mind: Gaming is always for entertainment. Never treat it as a reliable way to earn money. Winning today is no guarantee of winning tomorrow.
Principles of Responsible Gaming
1
Set Your Budget First

Only spend money that you can afford to lose without it affecting your everyday life.

2
Stick to Your Time Limits

Decide in advance how much time you'll spend gaming each day. Use a timer to keep track.

3
Learn to Accept a Loss

Don't place more bets trying to win back what you've lost. This path leads to even greater losses.

4
Take Regular Breaks

Avoid long, uninterrupted gaming sessions. Use your breaks to spend time with the people you care about.

5
Don't Hesitate to Ask for Help

If you feel like your gaming is getting out of control, contact our support team right away.

Protection Tools

Tkbk's Responsible Gaming Feature

Tkbk provides a range of powerful tools to help you keep your gaming experience safe and in check.

Set Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once you reach your limit, deposits will be automatically blocked.

Loss Limit Control

Set a cap on how much you are willing to lose within a given period. Once the limit is reached, your session ends automatically.

Session Time Limit

Set a maximum duration for each gaming session. tkbk will send you a reminder before your time is up.

Cooldown Break

Put your account on a temporary break for 24 hours to 30 days. During this time, placing any bets is not possible.

Self-Exclusion Feature

For extended breaks, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be completely inactive.

Reality Check Alert

At regular intervals, tkbk will remind you how long you've been playing and how much you've spent.

How to use the tools
After logging in, go to "Account Settings" and navigate to the "Responsible Gaming" section. All the protection tools listed above are easy to access there. Any limit you set takes effect immediately.
Caution

Problem Gaming The Signs Recognise

Gaming addiction does not happen overnight — it builds gradually. If you notice any of the signs below in yourself or someone you care about, it is time to pay attention.

Sign Description Level
Chasing Lost Money Chasing Losses with More Bets High Risk
Secret gaming Hiding Your Gaming from Family or Friends High Risk
Exceeding Your Budget Spending Beyond Your Set Limit Moderate Risk
Difficulty concentrating at work Unable to focus at work because you keep thinking about gaming Moderate Risk
Gambling on borrowed money Borrowing or taking loans to fund gaming High Risk
Mood Changes Anxiety or irritability when unable to game Moderate Risk
Can't Stop When You Should Hard to stop gaming even when you want to Monitoring
If you notice two or more of the signs above — in yourself or someone close to you — seek help promptly. Acknowledging the problem is the first step toward solving it.
Healthy Gaming

A Safe Player's Image

Responsible gaming doesn't mean quitting gaming. It means keeping gaming in its proper place and enjoying it on your own terms.

Sticking to Your BudgetHealthy
Taking Losses in StrideHealthy
Making Time for FamilyHealthy
Taking Regular BreaksHealthy
Viewing gaming as entertainmentHealthy
Most tkbk players enjoy gaming as one part of their entertainment. You can too — just play it the right way.
Detailed Guide

Protection Tools How it works

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period — this protects you from making impulsive decisions.

Loss Limit

Gaming stops automatically once you have lost a set amount. This protects you from chasing losses and losing even more.

Session Time Limit

Decide in advance how long you'll play in each session. As your time runs out, tkbk will warn you, and you'll be logged out automatically when it ends.

Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. During this period, you won't be able to log in to your account or place any bets.

Self-Exclusion

If you're experiencing long-term problems, you can close your account entirely for between 6 months and 5 years. While self-exclusion is active, your account cannot be reopened under any circumstances.

Reality Check Reminder

At set intervals (30, 60, or 90 minutes), tkbk will notify you how long you've been playing and how much you've spent. This helps you make informed decisions.

Check Yourself

Is your gaming Within Safe Limits ?

Ask yourself the questions below and answer honestly — this assessment is entirely private.

1
Do you spend more than your set gaming budget?
Never Sometimes Often Always
2
Do you bet more to try to recover money you've lost?
Never Sometimes Often Always
3
Do you hide your gaming from family or friends?
Never Sometimes Often Always
4
Do you feel irritable or anxious when you cannot game?
Never Sometimes Often Always
5
Do you prioritise gaming over work, studies, or family responsibilities?
Never Sometimes Often Always
6
Have you ever taken out a loan or borrowed money from someone to fund your gaming?
Never Sometimes Often Always
How to Read Your Results: If you answered "Often" or "Always" to two or more questions, please contact our support team. Asking for help isn't a weakness — it takes courage.
Support

Getting Help A Simpler Path

Getting help at tkbk is easy, quick, and completely confidential. Reach out to us in whatever way you feel most comfortable.

1
Contact Us via Live Chat

Connect instantly with our 24/7 live chat support team. Your information stays completely confidential.

2
Get help by email

Send us an email with the details of your situation. We respond within 24 hours.

3
Directly from Account Settings

Log in and go to the "Responsible Gaming" section to set limits or self-exclude — no need to speak to anyone.

4
External Expert Support

If needed, reach out to a professional counseling service. We can refer you to the right organization.

tkbk Support Team
Active 24/7

Our trained support team is always ready to help with any responsible gaming concerns. Reach out via live chat — no judgment, no pressure.

Email Support
Response Within 24 Hours

Send us an email with the details of your situation. Our team will get back to you with the most suitable solution for your needs.

External Support Organizations
Professional Counseling

Several professional mental health organisations in Bangladesh work specifically on gaming addiction. Reach out to the counselling centre nearest to you, or let us know and we will help connect you.

Minor Protection

Under 18 Strictly Prohibited

Tkbk is strictly for users aged 18 and above. Keeping minors away from gaming is both our legal obligation and our ethical responsibility.

Age verification is required at registration. If someone signs up with a false age and this is proven, the account will be permanently closed and any winnings will be forfeited.

Advice for Parents:
If your child uses a mobile phone or computer, consider using parental control software. You can also contact your internet service provider to block gaming sites.
Our Steps to Protect Minors
  • National ID or age verification is mandatory at registration
  • Re-verification of age is carried out for suspicious accounts
  • If a report is received regarding a person under 18, their account will be suspended immediately
  • All advertising and promotional content is intended for adults only
  • Access from school or educational IP ranges is automatically blocked
  • Collaborating with government authorities to protect minors from gaming
Frequently Asked Questions

About Responsible Gaming Frequently Asked Questions

Once your self-exclusion period ends, you can reactivate your account through a designated process. However, during the exclusion period, it is not possible to access your account or place bets under any circumstances. Our support team will speak with you before reactivation.

Lowering your deposit limit takes effect immediately. However, a request to increase your limit takes 24 hours to come into effect. This waiting period is intentional — it gives you time to reconsider before spending more in a moment of impulse.

Start by speaking with them openly and with empathy — don't judge. Let tkbk's support team know; we guide family members too. Encourage them to seek professional counseling and be there for them.

Yes, all of tkbk's responsible gaming tools are completely free to use. Deposit limits, loss limits, Session Time Limits, cooldown periods, and Self-Exclusion — there's no charge for any of them. These are your rights.

Log in to your account and go to "Settings" → "Responsible Gaming" → "Reality Check". You can set reminders at 30, 60, or 90-minute intervals. Each reminder will show a summary of your total time spent and amount wagered.

tkbk does not provide direct treatment services, but we can point you toward the right professional help. Our support team can share information on mental health and addiction counselling services available in Bangladesh.
Start Safe Gaming

Join tkbk — Responsibly Enjoy

Every player's safety is our top priority at tkbk. Register, set your limits, and enjoy the best gaming experience — always in full control.

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24/7 Support
Always Here for You
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Set Your Own Limits
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